Explore the Software Quality Engineer role at ServiceNow in Hyderabad. Work on automation, AI-driven testing, and cutting-edge cloud technology while contributing to a global leader in enterprise solutions. Apply now to advance your career.
Table of Contents
Full Job Details
Introduction
Looking for a role that lets you work on cutting-edge automation, AI, and quality engineering? At ServiceNow, the global leader in cloud-based digital workflows, you can take your career to new heights as a Software Quality Engineer in Hyderabad. This opportunity not only allows you to work with Fortune 500 clients but also empowers you to contribute to innovations that make the world work better for everyone.
About ServiceNow
Founded in 2004 in sunny San Diego, ServiceNow has grown into a global market leader, serving over 8,100 customers worldwide, including 85% of the Fortune 500®.
The company’s mission is simple yet powerful: to make the world work better for everyone. Through its AI-powered cloud platform, ServiceNow connects people, processes, and systems, empowering organizations to work smarter, faster, and better.
Today, ServiceNow isn’t just a software company—it’s a force for transformation, enabling businesses to unlock efficiency, harness AI innovation, and stay future-ready.
Role
As a Software Quality Engineer, you will be responsible for building, maintaining, and scaling automation frameworks to ensure the highest levels of product quality. Your work will directly impact how customers experience ServiceNow products, driving trust, performance, and innovation.
This role sits at the intersection of engineering, testing, and AI-driven automation—making it perfect for professionals who want to future-proof their careers in quality engineering.
Responsibilities
In this role, you will:
- Maintain and optimize automation test frameworks.
- Collect and analyze quality metrics from test execution.
- Collaborate with developers to design targeted test strategies.
- Create, execute, and automate comprehensive test plans.
- Support engineering teams in troubleshooting and debugging issues.
- Ensure smooth functioning of dev/test environments.
- Apply AI-enhanced strategies in quality engineering to improve efficiency and effectiveness.
Skills & Qualifications
To be successful in this role, you should have:
- 2+ years of experience with software quality engineering.
- Hands-on knowledge of Java, JUnit, Selenium, TestNG, and similar frameworks.
- Experience with agile methodologies and software development life cycles.
- Familiarity with performance, unit, integration, and automation testing techniques.
- Strong troubleshooting skills with debugging tools, IDEs, build systems, and version control (Git, etc.).
- Ability to apply AI-driven insights to enhance test efficiency.
- Solid understanding of DevOps, CI/CD, and test automation strategies.
Work Personas & Flexibility
ServiceNow embraces flexible work arrangements through Work Personas:
- Flexible – mix of office and remote work.
- Remote – primarily work-from-home roles.
- Required-in-office – roles requiring on-site presence.
This Software Quality Engineer role falls under Flexible, allowing you to benefit from both remote and collaborative office interactions.
Equal Opportunity & Inclusion
At ServiceNow, diversity and inclusion are more than policies—they are core values. The company is proud to be an equal opportunity employer, ensuring fair consideration regardless of race, gender, religion, nationality, disability, or veteran status.
The company also provides reasonable accommodations for applicants with disabilities to ensure an inclusive application process.
Conclusion
Joining ServiceNow as a Software Quality Engineer in Hyderabad means becoming part of a global innovation powerhouse that values quality, collaboration, and inclusion. This is your chance to build future-ready skills in automation and AI while working in a flexible, growth-driven environment.
What You’ll Gain by Joining
- Opportunity to work with cutting-edge AI-powered testing frameworks.
- Exposure to global Fortune 500 clients and real-world enterprise challenges.
- Hybrid/flexible work environment with focus on well-being.
- Strong culture of learning, innovation, and career growth.
- Inclusive workplace where your contributions matter.
FAQs
Q1: What is the experience requirement for this role?
A minimum of 2+ years in software testing and automation frameworks is required.
Q2: Does this role involve AI-based testing?
Yes, ServiceNow encourages integrating AI into quality engineering workflows.
Q3: What testing tools should I know?
You should have experience with JUnit, Selenium, TestNG, and Java-based frameworks.
Q4: Is remote work allowed?
This is a flexible role—you can combine office presence with remote work.
Q5: Why join ServiceNow?
You’ll be part of a company driving digital transformation globally, working on impactful AI-powered solutions with strong career growth opportunities.
